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    How can we help you?

    Contacting Customer Service?SIEBEL

    Business/General Inquiries: Inquiries@beymoss.com
    Order Inquiry: Orders@beymoss.com
    Request Refund: Refunds@beymoss.com

    How long does processing and shipping take?

    If your order is not a pre-order processing time is 3-5 business days. Pre-orders are processed within 3 -5 weeks as products are made to order. Shipping time is dependent upon the ups service chosen by the customer. They do not deliver to po boxes. Tracking numbers are sent to all customers who provide an email or mobile number. Any orders prior to 8.12.20 were shipped via usps.

    What is Purple Sea moss?

    Purple sea moss (Chondrus crispus), also called carrageen moss or Irish sea moss, is a type of seaweed or algae that grows off the rocky coasts of the Atlantic Ocean between North America and Europe. It’s a rich source of carrageenan, a polysaccharide often extracted and used in the food industry as a thickener and stabilizing agent. Purple sea mass has a long history of use by humans for culinary purposes, and Bey Moss is paving the way for its incredible use in health and beauty products.

    How do I use Purple Sea Moss?

    Purple sea moss can be taken orally as a capsule, gel, powder, as part of a favorite beverage, or used as a personal care product like shampoo, lotion, or soap. It can also be purchased in its raw, wild form and made into a gel at home. We’ve created a variety of products using purple sea moss, so that you can reap its health and beauty benefits regardless of how you choose to use it.

    What are the benefits of using Purple Sea Moss?

    Purple sea moss is a naturally dense source of dietary fiber, vitamins, minerals, amino acids, essential fatty acids, and antioxidants that can benefit your body. The concentrated nutrition found in purple sea moss may support your natural immune defense, helping your body fight off colds and similar invaders. Many of our happy customers anecdotally report that using purple sea moss has helped improve their thyroid health, digestion, skin appearance, sexual health, and overall well-being.

    What minerals are present in Purple Sea Moss?

    Purple Seamoss is an excellent source of minerals. This almost tasteless seaweed is loaded with life-enhancing nutrients such as carbon, sulphur compounds, protein, iodine, bromine, beta-carotene, calcium, iron, magnesium, manganese, phosphorus, potassium, selenium, zinc, pectin, b-vitamins, and vitamin c. Notably absent from a plant-based lifestyle, sulphur containing amino acids, such as taurine, are abundant in Purple Seamoss, much more than any other seaweed.

    Where does the Purple Sea Moss come from?

    Our purple sea moss is derived from the Caribbean Sea off of the rocky coast of Jamaica. Bey Moss obtains purple sea moss from nature and uses it to manufacture our wide array of health and beauty products here in the United States.

    Is Purple Sea Moss safe to use during pregnancy and breastfeeding?

    Although we are not Medical Doctors, we have many expectant and Nursing Mothers who have used Purple Sea Moss with no complications. If you have an existing medical condition or concerns, please consult your physician before using Purple Sea Moss.

    How Long Does The Dried Purple Moss Last Before Spoiling?

    Dried Purple Sea Moss is supremely preserved using a combination of sunlight and moon light to keep it balanced and potent. It will remain unspoiled as long as it isn't subjected to conditions that cause it to spoil. Keep it stored in a glass or plastic container well sealed and out of the sun and moist, dark damp areas where microbes flourish. We have tested a batch in only a ziplock bag stored in an open indoor space for 4 years with no spoilage what so ever.

    How Long Does The Gel Last On The Refrigerator?

    The gel will last up to 1 month as long as it is stored in a glass container and not covered. We have tested it up to 3 months without any sign of spoilage and it maintained it's potency as well. We recommend making only what is needed and using that daily until it is completed to avoid any potential problems.

    Why isn't my Purple Moss turning into a Gel?

    It is either because of using too much water or too little purple sea moss. Please refer to the "How to" link for detailed guidance until you master your process.

    Why Is The Purple Moss Sold Out Frequently?

    We have a strong customer base and it generally sells out very quickly once in stock. We have to work with mama sea, so when she doesn't allow us to dive then there are sometimes delays while she replenishes herself of what was previously harvested. This is the cycle of nature. We also take our time to properly preserve it via sun and moonlight to ensure the phyto-nutrients are locked in properly. Our first responsibility is to honor and respect mama sea and nature in general for providing us with this gift. So thank you as always for being patient as we harvest.

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