Because we sell ingestible wellness products and prioritize safety and quality, all sales are subject to the policy below.
Non-Refundable Orders
- All orders placed using a discount code or purchased on sale are non-refundable.
- Any product that has been opened or used is non-refundable.
Wrong Address
- Please double-check your shipping address before submitting your order.
- If a package is returned to us due to a wrong or incomplete address, the customer is responsible for paying the additional shipping cost to reship the order.
Damaged or Incorrect Items
If we make a mistake or your order arrives damaged:
- Email orders.beymoss@gmail.com within 3 days of delivery.
- Include your order number and clear photos of the issue.
After review, we may offer a replacement or store credit, depending on the situation.
By placing an order on BeyMoss.com, you agree to this Returns & Refund Policy.